Privacy Policy

 

Privacy Policy for Hakeekat Natural App

Effective Date: 07/07/2024

1. Introduction

Welcome to Hakeekat Natural App ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our mobile application and use our services.

2. Information We Collect

We may collect and store the following information:

2.1 Personal Information

- Name

- Email Address

- Phone Number

- Delivery Address

2.2 Usage Data

- App Usage Information: Pages visited, actions taken, and other interactions within the app.

- Device Information: IP address, device type, operating system, and app version.

2.3 Location Data

- Geolocation Information: If you allow our app to access location services, we may collect real-time location information to enhance the delivery experience.

3. How We Use Your Information

We use the information we collect for various purposes, including:

- To process and fulfill your orders.

- To provide customer support.

- To send you updates, promotions, and marketing communications.

- To improve our services, app functionality, and user experience.

- To personalize your experience.

- To comply with legal obligations and protect our legal rights.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

 

- Service Providers: Third-party vendors who help us provide services (e.g., payment processing, delivery services).

- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

- Legal Obligations: When required by law or to respond to legal process.

5. Data Security

We use administrative, technical, and physical security measures to protect your personal information. While we strive to protect your data, no security measures are perfect, and we cannot guarantee the security of your information.

6. Your Choices

6.1 Account Information

You may update, correct, or delete your account information at any time by logging into your account settings.

6.2 Marketing Communications

You may opt-out of receiving promotional emails by following the unsubscribe instructions in those emails. Even after you opt-out, you may still receive non-promotional communications from us.

6.3 Location Information

You can prevent the collection of location information through your device settings.

7. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make changes, we will notify you by revising the effective date at the top of this policy and, in some cases, we may provide you with additional notice.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

- Email: hakeekatnatural@gmail.com

By using our app, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and sharing of your information as described herein.